Potok transcribes Russian speech; this site has been translated into English for convenience.
You can contact Potok (potok.now) support by writing to the email support@potok.now or on Telegram at https://t.me/ai23c. Support has no phone. Priority support is part of the Pro subscription, and in the Telegram bot @potok_now_bot 60 minutes of recording a month are transcribed for free.
You can contact Potok support by email or with a message on Telegram, and support has no phone.
Where to write to Potok support
You can write to Potok support at the email address support@potok.now or on Telegram at https://t.me/ai23c. Support has no phone. Priority support is part of the Pro subscription; together with it Pro includes dictation with no word limit, a personal dictionary and snippets. Response times are not stated. What else is included in free access and in the subscription is visible in the comparison block below, and in the bot for recordings 60 minutes of transcription a month are available for free; the answer about 60 minutes a month will help you find out whether that is enough.
How to contact support
To write to support, two steps are enough.
- Choose a convenient channel: the email support@potok.now or Telegram https://t.me/ai23c.
- Write your message there. You do not need to call: support has no phone.
- If you have a Pro subscription, priority support is part of it; the Pro subscription also removes the word limit and adds a personal dictionary and snippets.
Answers to other questions about voice input are collected in the questions section.
What Potok does not have
Potok has no apps for Android and iPhone, no work without the internet and no voice commands. For those who dictate all day, the free limit is too small. Recognition is in the cloud, on servers in Russia, and needs the internet: without it Potok does not recognize speech.
Frequently asked questions
No, support has no phone. You can write to the email support@potok.now or on Telegram at https://t.me/ai23c.
Priority support is part of the Pro subscription, together with no word limit, a personal dictionary and snippets. Response times are not stated.
No. Potok (potok.now) is a desktop app for voice text input on Windows, macOS and Linux: hold the hotkey, dictate, and the text is inserted into the active field. It has nothing to do with investment services or financial platforms with a similar name.
Download the latest version from the official page potok.now/download and reinstall the app: an installer from a third-party site may have been modified. If that does not help, write to support: support@potok.now or on Telegram at https://t.me/ai23c.
Download the installer from potok.now/download → install it → sign up by email → in any text field hold the hotkey (Ctrl+Space by default) → speak → release the hotkey, and the text appears in the field.
The potok.now website shows composite reviews that reflect typical user experience; in marketing materials they are not presented as reviews by specific named people.
If you want to compare for yourself
Take one of your own tasks and dictate it in Potok. The first 14 days have no limits and need no card. Potok is a cloud service: speech is recognized on servers in Russia, and it does not work without the internet.
Download PotokOne subscription, two tools: dictation in any program on your computer and @potok_now_bot in Telegram, which transcribes voice messages, audio and video.
Built-in dictation and Potok
| Tool | Where it works | Russian language | Where speech is recognized |
|---|---|---|---|
| Windows voice typing (Win+H) | Windows 10 and 11 | Windows 11 only | Microsoft cloud, does not work offline |
| macOS Dictation | macOS | yes | on the device or on Apple servers |
| Potok | Windows, macOS, Linux | primary language | cloud, servers in Russia, does not work offline |
| Task | Characters | Typing (200 chars/min) | Voice (900 chars/min) |
|---|---|---|---|
| chat reply | 300 | 2 min | 0.5 min |
| 1500 | 8 min | 1.7 min | |
| post or meeting minutes | 4000 | 20 min | 4.4 min |
| article | 10000 | 50 min | 11.1 min |
Primary sources: support.microsoft.com · support.apple.com