Glossary

What WER (Word Error Rate) is

Mark Vesyoly · founder of Potok · ~4 min

Potok transcribes Russian speech; this site has been translated into English for convenience.

WER (Word Error Rate) is a speech recognition accuracy metric: the share of wrong words compared with a reference text. It is computed as (S+D+I)/N, where S, D and I are substituted, deleted and inserted words, and N is the total number of words in the reference. WER 10% means about 10 errors per 100 words, and Potok (potok.now) also has its own result on our GolosTest benchmark.

Developers of speech recognition programs publish WER as the main quality number: 3%, 5%, 10%. On its own it says nothing unless you know what stands behind the letters and how the figure is obtained.

Where WER comes up when you choose a dictation program

When you compare speech recognition programs, you often run into a line like “WER 5%” or “WER 10%” in a product description or an independent benchmark. It is the most common accuracy figure that developers give, but not everyone understands what it means.

WER is computed with the formula WER = (S+D+I)/N. The numerator is the sum of errors of three kinds: S (substitutions) are words recognized wrongly instead of the right ones; D (deletions) are words that recognition skipped; I (insertions) are extra words that were not in the actual speech. The denominator N is the total number of words in the reference text against which the result of speech recognition is compared.

WER 10% means about 10 errors per 100 words of the reference: some of them may be one word replaced with another, some a skipped word, some an extra insertion. The lower the percentage, the fewer differences from the reference text.

What WER (Word Error Rate) is in simple terms

Put simply, WER is a way to compare what speech recognition produced with what was actually said and to express the difference as one number. The source defines WER as a general performance indicator for speech recognition and machine translation systems: the metric applies not only to voice input but also to translation systems. How WER is applied specifically to speech recognition is covered on a separate page.

An important detail: WER is computed on a specific test set of audio recordings with a known correct text. The number applies to that set, not to the program in general; on another recording or in another language the same system will show a different figure. The metric itself does not cover automatic punctuation, which is assessed separately.

TermMeaningExample
WER (Word Error Rate)a speech recognition accuracy metric: the share of wrong words compared with a reference textWER 10% means about 10 errors per 100 words
Speech segmentationsplitting a continuous audio stream into separate meaningful or pause-delimited fragmentssegmentation helps the system recognize long speech in parts
Capitalization modela separate model responsible for placing capital letters in the textthe capitalization model and the punctuation model often work as a single post-processor
Custom dictionarya list of terms, names and abbreviations that a user adds by hand so that the system recognizes them more accuratelya personal dictionary helps to correctly recognize rare surnames and professional terms

What WER does not show

WER is a metric for any speech recognition or machine translation system, not a figure for one product: it can measure both the built-in tools of an operating system and a cloud service, if there is one and the same reference set. Potok has its own result: WER 2.1% on our GolosTest benchmark. Potok is a cloud service, recognition runs on servers in Russia, and it does not work without the internet.

Frequently asked questions

What does WER 10 percent mean?

WER 10% means that on average about 10 errors fall on every 100 words of the reference text: substituted, deleted or inserted extra words compared with what was actually said.

Download Potok

Works with a single key in any program. 14 days of full access, then Free with 2500 words per week or Pro at 690 ₽/mo (499 ₽/mo paid yearly). Potok is a cloud service: speech is recognized on servers in Russia, and it does not work without the internet.

Download Potok

Existing recordings are transcribed by Potok's Telegram bot @potok_now_bot: send a file or a YouTube, VK Video or RuTube link and the text arrives in the chat. The Potok subscription removes the limit in the bot too.

Built-in dictation and Potok

Based on Microsoft and Apple help pages.
ToolWhere it worksRussian languageWhere speech is recognized
Windows voice typing (Win+H)Windows 10 and 11Windows 11 onlyMicrosoft cloud, does not work offline
macOS DictationmacOSyeson the device or on Apple servers
PotokWindows, macOS, Linuxprimary languagecloud, servers in Russia, does not work offline

Primary sources: en.wikipedia.org · support.microsoft.com

Mark Vesyoly — founder of Potok. Writes about Russian voice input: how to dictate in work apps, what gets in the way and how to fix it.
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